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Bulk SMS Service Provider in Nepal built for Speed, Scale, and Security

From OTP verification to nationwide marketing campaigns. ChitoSMS delivers your messages the moment they matter. Direct carrier connections, a developer-ready API & security. Built specifically for Nepal's businesses.

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OTP Sent 9841****** · Just now
Campaign Success 12,500 Delivered · 99.8% Rate
API Speed: 12ms
Live Traffic: 45k SMS/Sec

Reliable Bulk SMS Delivery, Engineered for Nepal

Most bulk SMS providers slow down exactly when you need them most: during festival campaigns, exam results, or flash sales. ChitoSMS is built on direct carrier connections to NTC and Ncell, so your delivery speed stays consistent no matter the number of messages you need to send.

Robust Developer API

Seamlessly integrate SMS capabilities into your existing stack. Support for RESTful API, SMPP protocols, and pre- built SDKs for Node.js, Python, and PHP.

Real-time Analytics

Monitor every delivery, open rate, and click-through in real-time with pixel-perfect dashboards.

Bank-Grade Security

End-to-end encryption and ISO 27001 compliance ensures your data stays your data.

Global Reach, Local Depth

Direct connections to all major carriers in Nepal and 180+ countries worldwide for unparalleled delivery rates.

Start Sending in Minutes

We've streamlined the bulk SMS process so you can focus on connecting with your customers, not technical hurdles.

1
Create Account

Sign up instantly and verify your business details.

2
Upload Contacts

Import your customer list via CSV or Excel seamlessly.

3
Send Campaign

Compose your message and hit send or schedule for later.

4
Track Results

Monitor real-time delivery reports and analytics.

Tailored for Every Sector

Discover how different industries in Nepal are leveraging Chito SMS to boost engagement and operational efficiency.

Secure OTPs, transaction alerts, and balance inquiries delivered with zero delay to ensure customer trust.

Instant order confirmations, delivery updates, and abandoned-cart nudges that turn browsers into repeat buyers.

Appointment reminders, lab result alerts, and medication schedules that keep patients on track and clinics running smoothly.

Exam schedules, attendance alerts, and emergency notices reaching parents and students the moment they matter.

Booking confirmations, itinerary updates, and last-minute schedule changes delivered straight to travelers' phones.

Real-time Analytics for Smarter Campaigns

Sending a bulk SMS campaign is only half the job. Knowing what happened after send is what actually improves your next one. ChitoSMS gives you delivery visibility down to the individual message, so nothing gets lost in a vague “sent” status.

  • Message-level delivery logs: See the exact delivery status, timestamp, and carrier for every single SMS sent, down to the second.
  • Click and engagement tracking: for SMS campaigns with embedded links, track open and click-through rates to see what’s actually converting.
  • Performance breakdown: compare delivery speed and success rates across NTC and Ncell separately, so you know exactly where any delays originate.
  • Exportable reports: download campaign data as CSV or connect via API.

Get Started

Precision-Engineered Messaging

We've built the infrastructure so you can focus on the message. Our system ensures every byte reaches its destination.

Instant Delivery

Direct carrier connections ensure your
messages bypass congestion for sub-2
second delivery worldwide.

Powerful API

RESTful API documentation designed by
developers, for developers. Integrate in
minutes with any tech stack.

Enterprise Security

Bank-grade encryption, 2FA, and strict
data compliance (GDPR) keep your
communication secure and private.

Loved by Nepal's Top Brands

See how we're helping local businesses grow and maintain seamless communication.

★★★★★

"Chito SMS has been a game-changer for our logistics. Our delivery success rate improved significantly since we switched to their API."

Kapil Bisht

CTO, Gathao Nepal

★★★★★

"We switched to ChitoSMS for OTP verification after one too many delayed logins with our old provider. The difference was immediate; messages now send in under two seconds, even during peak hours."

Sunita Gurung

IT Manager, NepalPay Solutions

★★★★★

"Sending exam results and attendance alerts to over 3,000 parents used to be a logistical headache. Now it's a five-minute job from the dashboard, and delivery reports mean we're never guessing whether a message actually went through."

Bikash Shrestha

Administrator, EduConnect Academy

★★★★★

"What sold us wasn't just the delivery speed. It was the pricing. No monthly fee, no contract, and our credits never expire. For a growing e-commerce brand, that kind of flexibility matters as much as the tech itself."

Anjali Rai

Marketing Head, ShopKhaja Retail

Frequently Asked Questions

Chito SMS is a high-speed bulk messaging platform that lets businesses, schools, and banks send thousands of text messages simultaneously. You simply log into our web dashboard or connect via API, upload your contact list, type your message, and hit send.

ChitoSMS connects directly to all major telecom carriers in Nepal, including Nepal Telecom (NTC) and Ncell, so your messages reach every number nationwide no matter which network your customers are on.

Promotional SMS covers marketing messages such as offers, discounts, and campaigns. Transactional SMS covers essential, non-marketing messages like OTPs, order confirmations, and account alerts, which bypass DND filters and can be sent 24/7 since they're time-sensitive. ChitoSMS routes each message type correctly so your OTPs and alerts always get through.

A standard SMS holds 160 characters if written in English. For Nepali or other Unicode text, the limit is about 70 characters per segment. Messages longer than this are automatically split into multiple segments, each counted as a separate SMS credit; our dashboard shows you the exact credit count before you hit send.

You can register a custom Sender ID directly from your dashboard or by contacting our support team. We'll need your business registration details for verification approval. Once approved, all your messages will display your registered brand name. However, there are various rules and regulations for setting a custom Sender ID that needs to be followed.

You can top up instantly by contacting us and making payment using eSewa, Fonepay, or direct bank transfer. For high-volume or enterprise plans, our sales team can set up custom invoicing. Every credit you purchase carries lifetime validity; nothing expires, so unused credits are never wasted.

Yes. You can schedule a campaign for a specific date and time directly from your dashboard. It is useful for exam result announcements, festival greetings, or time-sensitive promotions you want to go out automatically.

Yes, full Unicode support means you can send messages in Nepali script, English, or a mix of both. Unicode messages have a shorter per-segment character limit (around 70 characters) compared to English (160 characters), so longer Nepali messages may use more than one credit if the character limit is crossed.

No minimum commitment is required to get started. You can purchase credits in the smallest available package and scale up only when you need to.

Yes. You can upload contacts in bulk via Excel directly from the dashboard or push contacts programmatically through the API if needed.

Ready to Scale Your Communications?

Join thousands of companies using ChitoSMS to deliver meaningful customer experiences at scale. Start with 100 free credits.